Email info@bdsalesinc.ca and you will hear back from the developer directly, usually within a day. You can also use Settings > Contact and support inside the app. If a day count ever looks off, tell us the trips and dates and we will fix it fast.
Yes, forever, on iPhone and Android. The full 90/180 calculation for one traveler, the trip log, days remaining, the longest stay allowed if you enter today, the forward "when do my days free up" projection, and CSV export are all free, with no paywall on the core count. RoamWise Pro adds extra zones and rules (UK, generic 183-day tax residency), the forward trip planner, multiple passports, and extra widgets. The free tier is not a trial.
On any given day, RoamWise looks back over the previous 180 days and counts the days you were present in the Schengen area. The day you enter and the day you leave each count as a full day, and overlapping trips never double-count a day. This is the same rule the European Commission official short-stay calculator uses, and RoamWise links straight to it so you can cross-check.
Because it is unreliable and invasive. Apps that track GPS or scan photos miss days, drain your battery, and ask for your location history for a compliance decision. RoamWise is manual-entry-first by design: a border stamp is the real record, and entering a trip takes a few seconds.
No to both. RoamWise is an independent app. It is not affiliated with, endorsed by, or representing any government, the European Union, or the European Commission. It is a planning aid, not legal or immigration advice. Day counts are estimates based on the trips you enter, immigration rules vary and change, and you are responsible for verifying your own compliance with official sources before you travel. In the app, Settings > Sources and disclaimer lists the same official links:
Settings > Export trips to CSV, free, always. The export opens in any spreadsheet.
On Android: Settings > Delete all my data removes every trip and passport from the device and resets the app (it does not affect your purchase). You can also uninstall the app. On iPhone: delete the app and remove RoamWise data from iCloud in iOS Settings.
On iPhone, all billing goes through your App Store account, never through us: iOS Settings > your name > Subscriptions shows and cancels everything. On Android, billing goes through Google Play: open the Play Store > your profile > Payments and subscriptions > Subscriptions, or use Settings > Manage subscription in the app. On either platform, Settings > Restore purchases in the app re-activates Pro on a new device. The lifetime option is a one-time purchase and never renews.
On your device. On iPhone it is also stored in your personal iCloud; on Android it is included in your Google account backup if Android backup is on. There is no RoamWise server, no account, and no analytics. See the privacy policy.